Responsibilities

• Management and administration of all IT infrastructure and systems. Ensures that all operations and new initiatives operate in accordance with the prescribed service and quality "best-practice" standards related to installing, testing, optimising, diagnosing, repairing, upgrading and maintaining those systems
• Management of servers and applications including Microsoft and Linux based systems
• Management of LAN devices including switches and firewalls
• Management of WAN links and WAN partners where the monitoring of link usage and WAN optimisation will be required
• Management of Information Security system/processes i.e. anti-virus and other forms of end-point protection and policies
• Management of VoIP telephone devices and PABX systems
• Frequent update and ongoing management of IT governance and compliance i.e. operations processes and procedures (ITIL) along with the required documentation (process flows/network diagrams)
• Provide guidance and input into the design and transition of IT systems and software during the project lifecycle
• Full ownership of the IT Incident management process

Qualifications

• MCP, MCSE or MCITP
• A+ and N+ 
• CCNA
• ITIL
• Matric Certificate

Experience

• 5 - 7 years IT administrative experience
• Microsoft Azure and O365 experience required
• Strong server knowledge i.e. Microsoft AD, DNS, SQL or DB, Mail
• Strong networking knowledge i.e. Routing, QoS, VLANs, Firewalls
• Strong information security knowledge i.e. endpoint protection, IPS
• Strong understanding of IT operations and processes