Job Details
Job Description
Responsibilities
- Management and administration of all IT infrastructure and systems. Ensures that all operations and new initiatives operate in accordance with the prescribed service and quality "best-practice" standards related to installing, testing, optimising, diagnosing, repairing, upgrading and maintaining those systems
- Management of servers and applications including Microsoft and Linux based systems
- Management of LAN devices including switches and firewalls
- Management of WAN links and WAN partners where the monitoring of link usage and WAN optimisation will be required
- Management of Information Security system/processes i.e. anti-virus and other forms of end-point protection and policies
- Management of VoIP telephone devices and PABX systems
- Frequent update and ongoing management of IT governance and compliance i.e. operations processes and procedures (ITIL) along with the required documentation (process flows/network diagrams)
- Provide guidance and input into the design and transition of IT systems and software during the project lifecycle
- Full ownership of the IT Incident management process
Qualifications
- MCP, MCSE or MCITP
- A+ and N+
- CCNA
- ITIL
- Matric Certificate
Experience
- 5 - 7 years IT administrative experience
- Microsoft Azure and O365 experience required
- Strong server knowledge i.e. Microsoft AD, DNS, SQL or DB, Mail
- Strong networking knowledge i.e. Routing, QoS, VLANs, Firewalls
- Strong information security knowledge i.e. endpoint protection, IPS
- Strong understanding of IT operations and processes